Accessibility Statement

Last updated: September 29, 2025

Our Commitment to Accessibility

Soaps by Lora is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with disabilities and provide a better user experience for everyone.

Current Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Semantic HTML: Proper heading structure (H1, H2, H3) for screen readers
  • Skip Links: Keyboard navigation support
  • Clear Navigation: Consistent menu structure across all pages
  • Descriptive Links: Link text clearly describes the destination

Visual Design

  • Color Contrast: Text and background colors meet WCAG contrast requirements
  • Responsive Design: Works on various screen sizes and orientations
  • Font Scaling: Text can be resized up to 200% without loss of functionality
  • Visual Indicators: Form errors and success messages are clearly indicated

Forms and Interaction

  • Form Labels: All form fields have descriptive labels
  • Error Messages: Clear, specific error messages for form validation
  • Keyboard Navigation: All interactive elements are accessible via keyboard
  • Focus Indicators: Visible focus indicators for keyboard users

Content and Media

  • Alt Text: Images include descriptive alternative text where appropriate
  • Plain Language: Content is written in clear, simple language
  • Consistent Layout: Predictable page layouts and navigation

Assistive Technology Compatibility

Our website is designed to be compatible with:

  • Screen Readers: NVDA, JAWS, VoiceOver, and TalkBack
  • Keyboard Navigation: Full functionality without a mouse
  • Voice Recognition Software: Dragon NaturallySpeaking and similar tools
  • Browser Zoom: Up to 200% magnification
  • High Contrast Mode: Works with operating system high contrast settings

Known Limitations

Despite our efforts, some accessibility challenges may still exist:

  • Third-party Content: Some embedded content (Google Analytics) may not be fully accessible
  • Complex Interactions: Some advanced features may require additional accessibility improvements
  • Legacy Browser Support: Older browsers may not support all accessibility features

We are actively working to address these limitations in future updates.

Ongoing Efforts

We are committed to continuously improving accessibility:

  • Regular Testing: We test our website with various assistive technologies
  • User Feedback: We incorporate feedback from users with disabilities
  • Code Reviews: We review new features for accessibility compliance
  • Training: Our development team stays updated on accessibility best practices
  • Updates: We regularly update our website to improve accessibility

Feedback and Contact

We welcome your feedback on the accessibility of Soaps by Lora. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

How to Contact Us

  • Email: contact@soapsbylora.vibesok.com
  • Subject Line: Please use "Accessibility Feedback" in your email subject
  • Response Time: We aim to respond to accessibility feedback within 2 business days

When Contacting Us, Please Include

  • The specific page or feature you're having trouble with
  • What assistive technology you're using (if any)
  • What browser you're using
  • A description of the problem you encountered
  • Any suggestions you have for improvement

Alternative Access Methods

If you're unable to access any part of our website due to a disability, we offer these alternatives:

  • Email Support: Contact us directly for assistance with any website features
  • Alternative Formats: We can provide information in alternative formats upon request
  • Phone Support: While we don't currently offer phone support, we're happy to arrange a call if needed

Accessibility Resources

For more information about web accessibility:

Legal Compliance

Soaps by Lora strives to comply with:

  • Accessible Canada Act (ACA): Federal accessibility legislation
  • Ontario Accessibility Standards: AODA (Accessibility for Ontarians with Disabilities Act)
  • WCAG 2.1 AA: International web accessibility guidelines

Summary

We're committed to making Soaps by Lora accessible to everyone. We follow WCAG 2.1 AA standards, test with assistive technologies, and welcome your feedback. Contact us at contact@soapsbylora.vibesok.com if you encounter any accessibility issues.